AI Training Courses

This entry-level ChatGPT training course introduces participants to the fundamentals of Artificial Intelligence (AI) and shows them how to apply ChatGPT to real tasks on the job. As an AI essentials course, it covers what AI actually is, gives a high-level look at how ChatGPT functions, and walks learners through navigating the platform and using its most valuable features for workplace productivity.

The course then dives into prompt engineering — the building blocks of an effective ChatGPT prompt and the prompting styles that consistently deliver strong results. Through hands-on ChatGPT prompting practice and real-world workplace scenarios, attendees will write and refine prompts that improve communication, speed up daily tasks, and elevate the quality of their work output.

This introductory course provides a practical overview of artificial intelligence and how Claude can be used to enhance workplace productivity. Participants will gain an understanding of AI concepts, learn the fundamentals of how Claude operates, and become familiar with navigating the platform and using its primary features. The course also introduces effective prompting techniques, including the essential elements of well-structured prompts and common prompting approaches that generate better results. Through hands-on exercises and workplace-focused examples, learners will develop the skills needed to create, refine, and improve prompts that support clearer communication, greater efficiency, and higher-quality work outcomes. By the end of the course, participants will be equipped to use Claude with confidence and purpose in professional settings.

Using AI with Excel is a hands‑on, scenario‑driven course that teaches professionals how to use freely available generative AI tools—such as ChatGPT, Gemini, and Microsoft Copilot—to enhance productivity, solve spreadsheet‑related problems, and accelerate data‑driven decision‑making. Learners discover how to generate spreadsheet content, automate tasks, troubleshoot formulas, clean and structure data, and strategically apply AI to real business challenges. The course blends conceptual understanding with practical exercises using Microsoft Excel.

Note: Students in this class will create ChatGPT, Gemini and/or Copilot accounts if they don't already have one. Access to a valid email and cell phone in order to complete authentication during setup will be needed to participate in hands-on exercises.

Generative AI tools such as Copilot, Gemini, and ChatGPT make it faster and easier to plan, write, and enhance business presentations. This course shows professionals how to use AI to brainstorm topics, generate slide text, create images, and develop presenter notes and handouts. Learners practice prompting techniques, refine AI‑generated content for clarity and professionalism, and import structured outlines directly into PowerPoint. They also explore how to use AI‑assisted web search to strengthen presentations with supporting facts and examples. By the end of the course, participants will have a streamlined workflow for using free AI tools to create polished, engaging presentations with greater speed and confidence.

Note: Students in this class will create ChatGPT, Gemini and/or Copilot accounts if they don't already have one. Access to a valid email and cell phone in order to complete authentication during setup will be needed to participate in hands-on exercises.

AI agents are rapidly becoming a core driver of business automation. Harnessing the power of generative AI and large language models (LLMs) through agentic frameworks introduces powerful new ways to streamline operations, boost productivity, and free users from tedious and time-wasting tasks. By designing and deploying agents responsibly and effectively, organizations can accelerate adoption, reduce risks, and gain a competitive advantage in the impending "agentic shift."

This course is an introduction to AI agents from a strategic business perspective. It will not teach you how to build agents — instead, it will teach you how to determine whether, where, and how agents should exist in your organization.

This course is also designed to assist students in preparing for the CertNexus® AgenticAIBIZ™ (Exam AGZ-110) credential.

Looking for AI transformation training that speaks the language of business, not code? This one-day, instructor-led course teaches executives and senior leaders how to drive AI adoption in the workplace with confidence — no technical background required. Participants learn how to identify high-value AI opportunities, connect AI investments to measurable business outcomes, and apply responsible AI practices from day one.

Rather than focusing on the mechanics of building AI systems, this course is centered on strategic decision-making, organizational readiness, and real-world application. You'll leave with a practical playbook for sponsoring, directing, and scaling AI initiatives using Microsoft's AI and Microsoft Copilot ecosystem — making it one of the most business-focused AI leadership training options available today.