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Service Management Training Courses

service management

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itil

ITIL® 4 Foundation Training

ITIL® is the world’s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in...

Course Length: 2 Days Available Formats: Private Group Training Live, Instructor-Led Online Training