How To Take This Class

Course Overview

In this Microsoft Outlook 2010 Advanced Training course, students will explore the advanced features provided with the Outlook interface, such as advanced message, calendar, and contacts management. Students will use the Tasks and Journal workspaces provided in the application to manage task assignments to themselves and others, and to record interactions they have with their colleagues. Students will also learn how to share their calendars and workspaces with other users, and use Outlook data files to save and back up their important information.

Course Prerequisites

To ensure success, students should be familiar with using personal computers, and should have experience using a keyboard and mouse.

Course Audience

This course is intended for students who have a basic understanding of Microsoft® Windows® and Microsoft Office Outlook 2010 and want or need to know how to perform more advanced tasks in Outlook.

What You'll Learn

Upon successful completion of this course, students will be able to:
  • Configure advanced message options.
  • Perform advanced message management tasks.
  • Perform advanced calendar management tasks.
  • Perform advanced contact management tasks.
  • Manage activities by using tasks and journal entries.
  • Share Outlook calendars with other users.
  • Share Outlook workspaces with other users.
  • Manage Outlook data files.

Course Duration

1 Day

Course Outline

  1. Configuring Advanced Message Options
    • Insert Advanced Characters and Objects
    • Modify Message Settings, Properties, and Options
    • Use Automatic Replies
  2. Advanced Message Management
    • Sort Messages
    • Filter Messages
    • Organize Messages
    • Search Messages
    • Manage Junk Mail
    • Manage Your Mailbox
  3. Advanced Calendar Management
    • Manage Advanced Calendar Options
    • Manage Availability Options
    • Create Calendar Groups
    • Manage Meeting Responses
  4. Advanced Contact Management
    • Edit an Electronic Business Card
    • Manage Advanced Contacts Options
    • Forward Contacts
    • Export Contacts
  5. Managing Activities by Using Tasks and Journal Entries
    • Assign and Manage Tasks
    • Record and Modify Journal Entries
  6. Sharing Workspaces with Others
    • Delegate Access to Mail Folders
    • Share Your Calendar
    • Share Your Contacts
  7. Managing Outlook Data Files
    • Back Up Outlook Items
    • Change Data File Settings

What Students Receive

In this hands-on Microsoft Outlook course, students will receive:
  • Access to a live Microsoft Outlook lab environment both during class and for six months afterward to complete hands-on labs and practice skills learned.
  • A printed courseware manual for use during and after class.
  • Access to a searchable, electronic version of the courseware manual for reference after class
  • A PC headset for communicating with the instructor and fellow students during the Microsoft Outlook Training Class
  • A course completion certificate upon successful completion of the Microsoft Outlook Training course