How To Take This Class

Course Overview

In this Microsoft Outlook 2016 Introduction Training course, students will use Outlook to send, receive, and manage email messages, manage contact information, schedule appointments and meetings, create tasks and notes for and customize the Outlook interface to suit their working style. This course is the first in a series of two Microsoft® Office Outlook® 2016 courses. It will provide students with the basic skills they need to start using Outlook 2016 to manage email communications, contact information, calendar events, tasks, and notes. Students can also use this course to prepare for the Microsoft Office Specialist (MOS) Certification exams for Microsoft Outlook 2016.

Course Prerequisites

To ensure success in this course, students should have end-user skills with any current version of Windows, including being able to start and close applications, navigate basic file structures, and manage files and folders.

Course Audience

This course is intended for students who have a basic understanding of Microsoft® Windows® and need to know how to use Outlook as an email client to manage their email communications, calendar appointments, contact information, and other communication tasks. In addition to creating and sending email, this course will introduce students to organizing mail, working with attachments, formatting message text, scheduling meetings, and responding to meeting invitations.

What You'll Learn

Upon successful completion of this course, students will be able to:
  • Navigate Outlook 2016 to read and respond to email.
  • Use the Address Book, and format and spell check new messages.
  • Attach files and insert illustrations to messages.
  • Customize read and response options.
  • Use flags, categories, and folders to organize messages.
  • Create and work with Contacts.
  • Create appointments and schedule meetings in Calendar.
  • Create and work with Tasks and Notes.

Course Duration

1 Day

Certification Exam

This course helps prepare students for the Microsoft Office Specialist Exam 77-731: Outlook 2016: Core Communication, Collaboration and Email Skills

Course Outline

  1. Getting Started with Outlook 2016
    • Navigate the Outlook Interface
    • Work with Messages
    • Access Outlook Help
  2. Formatting Messages
    • Add Message Recipients
    • Check Spelling and Grammar
    • Format Message Content
  3. Working with Attachments and Illustrations
    • Attach Files and Items
    • Add Illustrations to Messages
    • Manage Automatic Message Content
  4. Customizing Message Options
    • Customize Reading Options
    • Track Messages
    • Recall and Resend Messages
  5. Organizing Messages
    • Mark Messages
    • Organize Messages Using Folders
  6. Managing Your Contacts
    • Create and Edit Contacts
    • View and Print Contacts
  7. Working with the Calendar
    • View the Calendar
    • Create Appointments
    • Schedule Meetings
    • Print the Calendar
  8. Working with Tasks and Notes
    • Create Tasks
    • Create Notes

What Students Receive

In this hands-on Microsoft Outlook course, students will receive:
  • Access to a live Microsoft Outlook lab environment both during class and for six months afterward to complete hands-on labs and practice skills learned.
  • A printed courseware manual for use during and after class.
  • Access to a searchable, electronic version of the courseware manual for reference after class
  • A PC headset for communicating with the instructor and fellow students during the Microsoft Outlook Training Class
  • A course completion certificate upon successful completion of your Microsoft Outlook Training course